What To Know
- In addition to the standard 10-year warranty, Rheem offers an extended warranty option called the Rheem ProGuard Extended Warranty.
- You will need to provide proof of purchase, the model and serial number of your heat pump, and a description of the problem.
- Contact Rheem customer service and provide proof of purchase, the model and serial number of your heat pump, and a description of the problem.
Rheem, a leading manufacturer of HVAC systems, offers comprehensive warranties on its heat pumps to ensure customer satisfaction and protect your investment. Understanding the length and coverage of these warranties is crucial for making informed decisions and ensuring the longevity of your heat pump.
Standard Rheem Heat Pump Warranty
Rheem provides a standard 10-year warranty on its heat pumps. This warranty covers the compressor, the heart of the heat pump, and all other covered components. The 10-year warranty gives you peace of mind knowing that your heat pump is protected against any potential defects or failures.
Extended Rheem Heat Pump Warranty
In addition to the standard 10-year warranty, Rheem offers an extended warranty option called the Rheem ProGuard Extended Warranty. This extended warranty provides additional coverage beyond the standard warranty period.
The Rheem ProGuard Extended Warranty offers the following benefits:
- Extended coverage period: Up to 15 years on the compressor and 10 years on all other covered components.
- Labor coverage: Covers the cost of labor for repairs during the extended warranty period.
- Priority service: Ensures that you receive priority service from Rheem technicians.
Warranty Coverage
The Rheem heat pump warranty covers a wide range of components, including:
- Compressor
- Condenser coil
- Evaporator coil
- Blower motor
- Electrical controls
- Refrigerant lines
The warranty does not cover damage caused by improper installation, misuse, or neglect.
Warranty Registration
To activate your Rheem heat pump warranty, you must register your product within 60 days of installation. You can register your warranty online or by mail.
Warranty Claims
If you need to make a warranty claim, contact Rheem customer service. You will need to provide proof of purchase, the model and serial number of your heat pump, and a description of the problem. Rheem will then dispatch a technician to diagnose and repair the issue.
Importance of a Heat Pump Warranty
A heat pump warranty is essential for several reasons:
- Peace of mind: Knowing that your heat pump is protected against potential failures gives you peace of mind.
- Financial protection: A warranty can save you significant expenses if your heat pump requires repairs.
- Extended lifespan: Regular maintenance and repairs covered by a warranty can extend the lifespan of your heat pump.
Answers to Your Questions
Q: How do I register my Rheem heat pump warranty?
A: You can register your warranty online or by mail within 60 days of installation.
Q: What is the coverage period of the Rheem ProGuard Extended Warranty?
A: The Rheem ProGuard Extended Warranty provides coverage for up to 15 years on the compressor and 10 years on all other covered components.
Q: What is not covered by the Rheem heat pump warranty?
A: The warranty does not cover damage caused by improper installation, misuse, or neglect.
Q: How do I make a warranty claim?
A: Contact Rheem customer service and provide proof of purchase, the model and serial number of your heat pump, and a description of the problem.
Q: How long does it take to process a warranty claim?
A: The processing time for warranty claims varies depending on the complexity of the issue and the availability of parts.
