What To Know
- If your Ring doorbell is not charging, there are a few things you can check to troubleshoot the issue.
- If you have tried all of the above steps and your Ring doorbell is still not charging, you can contact Ring customer support for help.
Ring doorbells are a convenient and secure way to monitor your home, but they can be frustrating when they stop charging. If your Ring doorbell is not charging, there are a few things you can check to troubleshoot the issue.
Check the Power Source
The first thing to check is the power source for your Ring doorbell. Make sure that the doorbell is plugged into a working outlet and that the outlet is getting power. You can also try plugging the doorbell into a different outlet to see if that solves the problem.
Inspect the Charging Cable
The next thing to check is the charging cable for your Ring doorbell. Make sure that the cable is not damaged or frayed. You can also try using a different charging cable to see if that solves the problem.
Clean the Charging Contacts
The charging contacts on your Ring doorbell can become dirty or corroded over time. This can prevent the doorbell from charging properly. To clean the charging contacts, use a cotton swab dipped in rubbing alcohol. Gently scrub the contacts until they are clean.
Reset the Ring Doorbell
If the above steps do not solve the problem, you can try resetting your Ring doorbell. To reset the doorbell, press and hold the setup button for 10 seconds. The doorbell will flash white and then reboot.
Update the Ring Doorbell Firmware
Your Ring doorbell may have a software update available that can fix the charging issue. To update the firmware, open the Ring app on your smartphone and tap on the “Menu” icon. Then, tap on “Settings” and “Device Health.” If there is an update available, it will be listed here. Tap on the “Update” button to install the update.
Contact Ring Customer Support
If you have tried all of the above steps and your Ring doorbell is still not charging, you can contact Ring customer support for help. You can reach customer support by phone, email, or chat.
Final Note
If your Ring doorbell is not charging, there are a few things you can check to troubleshoot the issue. By following the steps outlined in this blog post, you can hopefully get your Ring doorbell charging again.
Answers to Your Most Common Questions
Why is my Ring doorbell not charging?
There are a few reasons why your Ring doorbell may not be charging. The most common reasons include:
- The power source is not working.
- The charging cable is damaged.
- The charging contacts are dirty or corroded.
- The Ring doorbell firmware is out of date.
How do I fix my Ring doorbell if it’s not charging?
There are a few things you can do to fix your Ring doorbell if it’s not charging. You can:
- Check the power source.
- Inspect the charging cable.
- Clean the charging contacts.
- Reset the Ring doorbell.
- Update the Ring doorbell firmware.
Who do I contact if my Ring doorbell is still not charging?
If you have tried all of the above steps and your Ring doorbell is still not charging, you can contact Ring customer support for help.
